Terms

General provisions

These terms set out the rules for using the services of Tok Shok Studio, ul. Piękna 28/34 lok. 53, 00-547 Warsaw. The current list of services and prices is on the Prices page. Prices include VAT.

Booking

• You can book online via Booksy or by contacting the studio.
• If you cannot come, cancel or reschedule in Booksy or let us know as early as possible, so someone else can take the slot. After frequent cancellations, further bookings may require prepayment.

Before the treatment

• Before your first treatment you fill in a health questionnaire and sign a treatment consent.
• The specialist may refuse or stop a treatment if there are contraindications or it could harm your health.
• Please give accurate information about your health, medication and previous treatments.

Age

We only treat adults.

Payments

You pay for treatment time according to the current price list: by cash, card, BLIK or bank transfer. The first-visit discount is applied at the studio when you pay.

Complaints

You can raise comments or complaints in person at the studio or using the details on the Contact page. We will reply within 14 days.

Personal data

How we process personal data is described in the Privacy policy.